It can only be said that a measure of a practice is what our patients say about their care here.
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We moved from NH to Vermont a few years ago. One of our great concerns was finding a great dental practice for our family. Willard Street was recommended to me and it was a sigh of relief to find them. I dont use the terms "professional" "honest" and "true customer service" very often. But I use them to describe Willard Street Family Dental. Every single visit for every single issue has been flawlessly executed. For example, I had a crown pop out. I called, got an immediate appointment, the crown was resealed quickly and perfectly (no problem 2 years later,) and no charge. This could have been a completely different outcome with a different dentist...
From reception to hygientist, technicians, to the two primary dentists (and the dentist who sold the practice, who still comes in,) just steller in every way.
I was used to going to specialists and wanted a referral. With absolutely no ego, he gave me a referral, and the specialist concurred- no work was needed. Its a year later and I have not had any problems with that tooth, so I expect the original assessment was accurate.
What more can you ask for? These people practice with integrity and common sense. I would highly recommend this practice and hold them up as a example of not only a fine dental practice, but for any business to emulate.-Richard M.
I've been going to Dr. DeSanctis for 2 years now, after some problems with my previous dentist. I have always received great care - professional and friendly. My 2 year old son recently had his first visit and he loved it! The hygienist was so good with him, showing him how she was cleaning my teeth and helping him to count his own teeth while doing a quick cleaning. Dr. DeSanctis also made him feel right at home. For several weeks after, he wanted to go back to the dentist!-Sharon M.
My family and I switched to Willard Street Family Dental as soon as Dr. DeSanctis took over the practice because we were unhappy with our dental provider for years. We've been so please with the care that we have received with Dr. DeSanctis and his team of professionals. They are kind, thoughtful, highly skilled, and professional. We have recommended this practice to many friends who are also very pleased. My kids LIKE going to the dentist now! There is plenty of silliness, which is the part they like, and beautiful, healthy teeth - the part I like!-Amy S
I've been seeing Dr. DeSanctis for over 10 years now. I started seeing him when he first started treating patients in New York and have continued to see him despite his move to Vermont. People call me crazy to drive over 4 hours to see a dentist, but to me he is well worth the ride. Not only are his dental skills an A+, but both he and his staff display the utmost in professionalism and courtesy. I know dental visits are never cheap, but you get what you pay for and it's worth it to have the peace of mind that someone cares about your teeth more than you do yourself.- Chris G
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